Right now, do this
If your pet is in trouble, don’t overthink it — come in. If you can, call 03-7782 3553 on the way so we’re ready at the door.
- Call 03-7782 3553 if you can — or just come.
- Keep your pet warm, contained and as calm as possible for the ride.
- We’re at 53 & 55, Jalan 5/58, Gasing Indah, Petaling Jaya. Tell reception it’s an emergency — you’ll be prioritised.
Getting to us from Sri Hartamas
From Sri Hartamas it is about 12.5 km — usually 15–25 minutes depending on traffic, via the Kerinchi Link and Lebuhraya SPRINT (E23). It is a straightforward drive with no awkward turns at the end, and it moves quickly overnight — which is when most emergencies actually happen. We are at 53 & 55, Jalan 5/58, Gasing Indah, on the Petaling Jaya side. Call 03-7782 3553 as you leave: tell us what has happened and roughly when you will arrive, and we will have someone meeting you at the door instead of you queueing at reception. If you are unsure of the final turn, stay on the line and we will talk you in.
Stop Googling and start driving if you see…
When in doubt, call. It costs nothing to ask, and minutes matter in a true emergency.
- Laboured or noisy breathing, or gums that look pale, grey or blue
- Collapse, weakness, or inability to stand
- Seizures — especially a first seizure, or one lasting more than a couple of minutes
- Repeated vomiting, or trying to be sick and producing nothing (especially big dogs)
- Straining to pee with little or nothing coming out — male cats, this means you
- Got into poisons, human medicines, chocolate, lilies or rat bait
- Any trauma — road accidents, falls, bite wounds
- A bloated, hard or clearly painful belly
What’s behind the front door
An ER is only as good as the hospital behind it. Critical patients here get an oxygen-equipped ICU, an in-house lab for immediate blood work, X-ray, ultrasound, CT and MRI for fast answers, and two operating theatres if surgery is needed — all under one roof, all night long.
Whatever the hour
The scariest nights are the ones when nobody is open. Sri Hartamas is well within reach of us, and there is always a vet awake on this side of it.
Frequently Asked Questions
What's the drive from Sri Hartamas like, and which way should I come?
About 12.5 km — usually 15–25 minutes depending on traffic, via the Kerinchi Link and Lebuhraya SPRINT (E23). It's a straightforward drive and noticeably faster overnight, which is when most emergencies happen. Call 03-7782 3553 as you set off and we'll have someone waiting at the door; we're at 53 & 55, Jalan 5/58, Gasing Indah.
Is there a 24-hour vet near Sri Hartamas?
The Hartamas clinics are daytime-only. For round-the-clock hospital care, Gasing Veterinary Hospital in Petaling Jaya is open every day, a run via the Kerinchi Link and Lebuhraya SPRINT (E23). Call 03-7782 3553.
How much does an emergency vet visit cost?
Emergency pricing follows the treatment: an assessment and some bloods sits well below a night in ICU with a CT, and most visits start from a few hundred ringgit. Whatever the case, you approve a written estimate before anything begins.