Right now, do this
If your pet is in trouble, don't overthink it β come in. If you can, call 03-7782 3553 on the way so we're ready at the door.
- Call 03-7782 3553 if you can β or just come.
- Keep your pet warm, contained and as calm as possible for the ride.
- We're at 53 & 55, Jalan 5/58, Gasing Indah, Petaling Jaya. Tell reception it's an emergency β you'll be prioritised.
How we prioritise arrivals
Like any hospital: sickest first. When you arrive, the team rapidly assesses every patient and the most critical cases are seen immediately β so if your pet is the emergency, you go straight through.
| Priority | Examples | What happens |
|---|---|---|
| Critical | Collapse, severe bleeding, difficulty breathing, seizures, pale or blue gums, suspected poisoning, road accidents | Straight through for stabilisation β oxygen, IV access and monitoring as needed. |
| Urgent | Repeated vomiting, straining to urinate, eye injuries, high fever, sudden lameness, birthing trouble | Assessed quickly, seen ahead of routine cases. |
| Routine | Vaccinations, skin issues, check-ups, long-standing complaints | Seen in queue order β booking ahead keeps your wait short. |
Stop Googling and start driving if you seeβ¦
When in doubt, call. It costs nothing to ask, and minutes matter in a true emergency.
- Laboured or noisy breathing, or gums that look pale, grey or blue
- Collapse, weakness, or inability to stand
- Seizures β especially a first seizure, or one lasting more than a couple of minutes
- Repeated vomiting, or retching that produces nothing (especially big dogs)
- Straining to pee with little or nothing coming out β male cats, this means you
- Got into poisons, human medicines, chocolate, lilies or rat bait
- Any trauma β road accidents, falls, bite wounds
- A bloated, hard or clearly painful belly
What's behind the front door
An ER is only as good as the hospital behind it. Critical patients here get an oxygen-equipped ICU, an in-house lab for immediate blood work, X-ray, ultrasound, CT and MRI for fast answers, and two operating theatres if surgery is needed β all under one roof, all night long.
Bring these if you can (don't wait for them)
Nothing on this list should slow you down. Come first; paperwork later.
- Any medication your pet is on β or just a photo of the label
- Vaccination records or history, if your pet is new to us
- The packaging of anything your pet ate that they shouldn't have
Whatever the hour
The scariest nights are the ones nobody is open. Ours is the light that stays on.
Frequently Asked Questions
Is there an emergency vet open now in KL or the Klang Valley?
Yes. Gasing Veterinary Hospital operates a 24-hour emergency room, 365 days a year, serving Kuala Lumpur and the wider Klang Valley. Call 03-7782 3553 any time.
How much does an emergency vet visit cost in KL?
Costs vary with the condition and diagnostics needed; a single emergency visit with tests, imaging and overnight care commonly ranges from several hundred ringgit upward. We always provide an upfront estimate before starting treatment.
Should I call before coming to the emergency vet?
Yes β calling ahead lets our team prepare equipment and staff for your petβs arrival, which can save critical minutes. Call 03-7782 3553 on your way in.
Do you treat cats, rabbits and exotic pets in an emergency?
Yes. Our team treats dogs, cats, rabbits, birds, small mammals and exotic pets. Cats are the most common patient in Malaysia and our staff are experienced in feline emergency and critical care.