Right now, do this
If your pet is in trouble, don’t overthink it — come in. If you can, call 03-7782 3553 on the way so we’re ready at the door.
- Call 03-7782 3553 if you can — or just come.
- Keep your pet warm, contained and as calm as possible for the ride.
- We’re at 53 & 55, Jalan 5/58, Gasing Indah, Petaling Jaya. Tell reception it’s an emergency — you’ll be prioritised.
Getting to us from Setapak
From Setapak it is about 18.5 km — usually 20–30 minutes depending on traffic, via the Lebuhraya Sultan Iskandar. It is a proper run, so it helps to ring ahead. What you get at the end of it is a hospital that is genuinely open, genuinely staffed and genuinely equipped at 3am — with an oxygen ICU, in-house lab, CT and MRI all under one roof. We are at 53 & 55, Jalan 5/58, Gasing Indah, on the Petaling Jaya side. Call 03-7782 3553 as you leave: tell us what has happened and roughly when you will arrive, and we will have someone meeting you at the door instead of you queueing at reception. If you are unsure of the final turn, stay on the line and we will talk you in.
Stop Googling and start driving if you see…
When in doubt, call. It costs nothing to ask, and minutes matter in a true emergency.
- Laboured or noisy breathing, or gums that look pale, grey or blue
- Collapse, weakness, or inability to stand
- Seizures — especially a first seizure, or one lasting more than a couple of minutes
- Repeated vomiting, or trying to be sick and producing nothing (especially big dogs)
- Straining to pee with little or nothing coming out — male cats, this means you
- Got into poisons, human medicines, chocolate, lilies or rat bait
- Any trauma — road accidents, falls, bite wounds
- A bloated, hard or clearly painful belly
What’s behind the front door
An ER is only as good as the hospital behind it. Critical patients here get an oxygen-equipped ICU, an in-house lab for immediate blood work, X-ray, ultrasound, CT and MRI for fast answers, and two operating theatres if surgery is needed — all under one roof, all night long.
Whatever the hour
The scariest nights are the ones when nobody is open. For Setapak, ours is the light that stays on.
Frequently Asked Questions
How long will it take me to get there from Setapak?
About 18.5 km — usually 20–30 minutes depending on traffic, via the Lebuhraya Sultan Iskandar. What matters at 3am is which doors are actually open — and ours is, with a full team behind it. Call 03-7782 3553 as you set off and we'll have someone waiting at the door; we're at 53 & 55, Jalan 5/58, Gasing Indah.
Is there a 24-hour vet near Setapak?
A couple of KL-city clinics offer after-hours cover nearby; for a full hospital with on-site MRI, CT and an ICU, Gasing Veterinary Hospital in Petaling Jaya is open 24 hours every day. Call 03-7782 3553.
How much does an emergency vet visit cost?
There's no single answer — what your pet needs decides it, and most emergency visits start from a few hundred ringgit. Given the distance from Setapak, ring 03-7782 3553 first and we'll give you a realistic range plus a view on whether the trip is warranted tonight.